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The public website at www.novelsystems.ca, requested every 3 minutes from four regions. It says nothing about the product API, which deploys separately and is checked by its own rows below.

A real quote is priced every 15 minutes through the public sandbox endpoint, and the check passes only if the response carries the 50% margin floor. That single assertion requires the site, the API deployment, authentication, the pricing engine and the rate card to all be working.

The work-orders endpoint on the API is requested every 3 minutes without credentials, and passes when the API refuses it. The refusal is the proof: only a deployed route with its authentication running can answer that way.

The integrations endpoint on the API is requested every 3 minutes without credentials, and passes when the API refuses it. This surface answered "not found" for fourteen commits before August 2026; this row exists so that cannot recur unnoticed.

The API's own health endpoint is requested every 3 minutes and passes only when it reports the Postgres database as reachable. This is the row that turns red in a database outage.

The website's health endpoint is requested every 3 minutes with a deep probe, and passes only when the form storage and the outbound mail service each answer a real request. Credentials being present is not enough. It covers the path a contact or support message travels, not the product API.